Information for Tourists to British Columbia
Vancouver
Airlines Air BC (tel 688-5515 or 1-800/663-3721 in Canada); Air Canada (tel 688-5515); American Airlines (tel 222-2532 or 1-800/368-1955); British Airways (tel 270-8131); Central Mountain Air (tel 847-4780 or 1-800/663-3721); Continental (tel 1-800/525-0280); Delta (tel 1-800/345-3400); Harbour Air Seaplanes: services to Victoria Inner Harbour (tel 688-1277 or 1-800/665-0212); Helijet Airways: helicopter service to Victoria (tel 273-1414 or 1-800/665-4354); KLM (tel 303-3666); North Vancouver (tel 604/278-1608); United (tel 1-800/241-6522); West Coast Air: seaplane services to Victoria (tel 688-9115 or 1-800/347-2222); Whistler Air: direct flights to Whistler from Vancouver Harbour Air Terminal by Pan Pacific Hotel (tel 932-6615 or 1-888/806-2299).
American Express , Park Place Building, 666 Burrard St, enter at Hornby and Dunsmuir (tel 669-2813 or 1-800/772-4473), and is open Mon-Fri 8.30am-5.30pm, Sat 10am-4pm.
Bike rental Bayshore Bicycles & Rollerblade Rentals, 745 Denman St (tel 688-2453) and 1610 W Georgia St at Cardero St and the Westin Bayshore Hotel (tel 689-5071); Harbour Air, Harbour Air Terminal at the waterfront one block west of Canada Place and the foot of Burrard St (tel 688-1277) - also rents blades and motorcycles; Spokes, 1798 Georgia at Denman (tel 688-5141, www.vancouverbikerental.com ).
Bookshops Chapters, 788 Robson St (tel 682-4066), is a colossal bookshop at the heart of downtown. World Wide Books and Maps, 1247 Granville St, is adequate for maps, guides and travel.
Buses Airporter (tel 946-8866 or 1-800/668-3141) for shuttle from Vancouver Airport to bus depot and downtown; Greyhound (tel 662-3222 or 1-800/661-8747, www.greyhound.ca ) for BC, Alberta, Yukon and long-haul destinations including Seattle and the US; Maverick Coach Lines (tel 662-8051 or 1-800/972-6300) for the Sunshine Coast, Powell River, Whistler, Pemberton and Nanaimo on Vancouver Island; Pacific Coach Lines (tel 662-8074 or 1-800/661-1725) for Victoria, Vancouver Island; Perimeter (tel 266-5386 or 905-0041, www.perimeterbus.com ) for services between Whistler and Vancouver Airport; Quick Shuttle (tel 940-4428 or 1-800/665-2122, www.quickcoach.com ) for Bellingham Airport, downtown Seattle and SeaTac Airport.
Car rental Budget, airport, 501 W Georgia St and 1705 Burrard St (tel 668-7000 or 1-800/268-8900 in Canada, 1-800/527-0700 in US); Exotic Car and Motorcycle Rentals, 1820 Burrard at W 2nd (tel 644-9128 or 1-800/566-0343) anything from 355 Ferrari to VW Beetle; Hertz, 1128 Seymour St (tel 688-2411 or 1-800/263-0600); National (tel 1-800/227-7368), airport (tel 207-3730) and 1130 W Georgia at Thurlow (tel 609-7150); Rent-a-Wreck, 1083 Hornby St (tel 688-0001).
Consulates Australia, 602-999 Canada Place (tel 684-1177); Ireland, 1400-100 W Pender St (tel 683-8440); New Zealand, 1200-888 Dunsmuir (tel 684-7388); UK, 800-1111 Melville (tel 683-4421); US, 1095 W Pender (tel 685-4311).
Currency Exchange Custom House Currency, 375 Water St, Gastown (tel 482-6007); International Securities Exchange, 1169 Robson St near Thurlow (tel 683-9666); Thomas Cook, 130-999 Canada Place (tel 641-1229); Vancouver Bullion & Currency Exchange, 420 Hornby St (tel 685-1008).
Dentists For your nearest dentists, call the College of Dental Surgeons for a referral (tel 736-3621). Drop-in dentist, Dentacare (Mon-Fri 8am-5pm only; tel 669-6700), is in the lower level of the Bentall Centre at Dunsmuir and Burrard.
Directory enquiries tel 411.
Doctors The College of Physicians can provide names of three doctors near you (tel 733-7758). Drop-in service at Consolidated Care Point Medical Service, 1175 Denman St (tel 681-5338) or Medicentre (tel 683-8138) in the Bentall Centre (Mon-Fri 8am-5pm ).
Emergencies tel 911.
Ferries BC Ferries for services to Vancouver Island (tel 1-888/724-5223 in BC); to the Gulf Islands, the Sunshine Coast, Prince Rupert, the Inside Passage and the Queen Charlotte Islands; reservations and information tel 1-888/223-3779 (in BC); Victoria (tel 250/386-3431 or recorded information 250/381-5335); Vancouver or from outside BC (tel 444-2890), www.bcferries.com . Aquabus (tel 689-5858) and False Creek Ferries (tel 684-7781) for services between downtown, Granville Island and Vanier Park.
Gay and lesbian switchboard Touch-tone guide (tel 684-XTRA).
Hospitals St Paul's Hospital is the closest to downtown at 1081 Burrard St near Davie St (tel 682-2344). The city hospital is Vancouver General at 855 W 12th near Oak, south of Broadway (tel 875-4111).
Laundry Davie Laundromat, 1061 Davie St (tel 682-2717); Scotty's One Hour Cleaners, 834 Thurlow near Robson (tel 685-7732).
Left luggage At the bus station ($2 per 24hr).
Lost property BC Transit (tel 682-7887); West Vancouver Transit (tel 985-7777); police (tel 665-2232); airport (tel 276-6104).
Maps Geological Survey of Canada, 101-605 Robson near Richards (Mon-Fri 8.30am-4.30pm; tel 666-0529). Superb source of official survey maps, including all 1:50,000 maps of BC and Yukon.
Optician Same-day service, Granville Mall Optical, 807 Granville and Robson (tel 683-4716).
Parking Main downtown garages are at The Bay (entrance on Richards near Dunsmuir), Robson Square (on Smithe and Howe), and the Pacific Centre (on Howe and Dunsmuir) - all are expensive and fill up quickly. A better idea might be to leave your car at the free Park'n'Ride in New Westminster (off Hwy 1).
Pharmacies Shopper's Drug Mart, 1125 Davie and Thurlow (tel 669-2424), is open 24hr and has five other outlets open Mon-Sat 9am-midnight, Sun 9am-9pm. Carson Midnite Drug Store, 6517 Main at 49th, is open daily until midnight.
Police RCMP (tel 264-3111); Vancouver City Police (tel 665-3535).
Post office Main office at 349 W Georgia and Homer (Mon-Fri 8am-5.30pm; tel 662-5722). Post-office information (tel 1-800/267-1177).
Taxis Black Top (tel 731-1111 or 681-2181); Vancouver Taxi (tel 255-5111 or 874-5111); Yellow Cab (tel 681-3311 or 681-1111).
Tourist information 200 Burrard St (tel 683-2000).
Train enquiries VIA Rail (tel 669-3050 or toll-free in Canada only tel 1-800/561-8630, 1-800/561-3949 in the US); BC Rail (reservations and info tel 984-5246 or 1-800/663-8238 in North America; recorded info tel 631-3501); Amtrak (tel 1-800/872-7245); Rocky Mountain Railtours (tel 606-7200 or 1-800/665-7245) for expensive rail tours through the Rockies.
Weather tel 664-9010.
Victoria
Airlines Air BC and Air Canada (tel 1-888/247-2262 in North America; www.aircanada.ca for offices worldwide); Harbour Air seaplanes to Vancouver (tel 384-2215 or 1-800/665-0212); Helijet: helicopter service to Vancouver harbour (tel 382-6222 or 1-800/665-4354); Kenmore Air: seaplane service Seattle-Victoria (tel 1-800/543-9595 or 206/486-1257); West Coast Air (tel 388-4521 or 1-800/347-2222).
American Express 1203 Douglas St (tel 385-8731 or 1-800/669-3636); open Mon, Wed & Sat 9.30am-5.30pm, Tues & Fri 9.30am-9pm.
BC Transit City buses (tel 382-6161 or 385-2551).
Bike rental Cycle Victoria Rentals, 950 Wharf St (tel 885-2453 or 1-877/869-0039, www.cyclevictoriarentals.com ); Harbour Rentals, 811 Wharf St (tel 995-1661 or 1-877/733-6722), rent bikes (from $8 an hour) plus scooters ($16 per hour, $50 daily); kayaks ($15 an hour, $49 daily); rowing boats ($35 for 3 hours); motor boats ($49 an hour); and motor bikes (from $119 a day).
Bookstores Chapters, 1212 Douglas St near corner with View St, is a huge modern bookshop; Munro's Books, 1108 Government St (tel 382-2424), is more traditional.
Bus information Airporter shuttle bus from Victoria Airport (tel 386-2525). For services to Vancouver, Pacific Coast Lines (tel 604/662-8074 in Vancouver or 250/385-4411 at the Victoria bus terminal); for services on the island, Laidlaw (tel 385-4411, 388-5248 or 1-800/318-0818). Both operate from the bus terminal at 700 Douglas and Belleville, which also has an office for Greyhound (tel 388-5248). Gray Line of Seattle service to Seattle (tel 206/626-6090 or 1-800/544-0739). For West Coast Trail Express to Bamfield and Port Renfrew, call 477-8700.
Car rental Avis, 62b-1001 Douglas St (tel 386-7726 or 1-800/879-2847) and Victoria Airport (tel 656-6033); Budget, 757 Douglas St (tel 953-5300 or 1-800/668-9833); Island Auto Rentals, 837 Yates St (tel 384-4881), guarantee "lowest rates"; National, 767 Douglas St (tel 386-1213 or 1-800/387-4747).
Doctors directory tel 383-1193.
Equipment rental Sports Rent, 611 Discovery St, on corner of Government and Discovery sts (tel 385-7368), rents bikes, rollerblades, all camping, hiking, climbing and diving gear.
Exchange Currencies International, 724 Douglas St (tel 384-6631 or 1-800/706-6656); Custom House Currency, 815 Wharf St (tel 389-6001).
Ferries BC Ferries (tel 386-3431 or 1-888/223-3779); Black Ball Transport (tel 386-2202 or 360/457-4491); Victoria Clipper (tel 382-8100, 206/448-5000 or 1-800/888-2535); Washington State Ferries (tel 382-1551 or 1-800/542-7052).
Hospitals Fairfield Health Centre, 841 Fairfield Rd (tel 389-6300), three blocks from the Empress Hotel ; Victoria General Hospital, 35 Helmcken Rd (tel 727-4212).
Left luggage At bus terminal; $2 per 24hr - but note lockers are stated not to be "secure" at night.
Lost property Contact Victoria police (tel 384-4111) or BC Transit's lost-and-found line (tel 382-6161).
Maps Crown Publications Inc, 521 Fort St (tel 386-4636). .
Post office 1230 Government and Yates (tel 388-3575). Mon-Fri 8.30am-5pm.
Royal Canadian Mounted Police 625 Fisgard and Government (tel 384-4111).
Taxis Blue Bird Cabs (tel 382-3611); Empire Taxi (tel 381-2222); Victoria Taxi (tel 383-7111).
Tourist information tel 953-2033. Accommodation reservations tel 1-800/663-3883 in North America.
Train information VIA Rail, 450 Pandora Ave (tel 383-4324 or 1-800/561-8630 in Canada and 1-800/561-3949 in USA).
Weather tel 656-3978.
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